How to Fix DVD Player not Reading Disc on Windows?

CD and DVD might sound like old legacies, but even Windows’s latest Operating system version supports these optical drives.

However, sometimes even this feature is put under a spot. And so if you are used to using CDs and DVDs more, and your DVD Player is not reading a disc properly, then we have some easy ways to troubleshoot it.

There can be various reasons behind such an error, including hardware and software issues.

Also, the issue can pop up after you upgrade your OS to Windows 10.

Or there can be a combination of factors like a corrupt driver, factory defect, or outdated firmware, and so let us target each reason and check out the methods to fix it.

How to Fix DVD Player not Reading Disc on Windows?

Now there can be a few obvious reasons due to which you are facing the DVD player not reading disc on Windows 10 error.

So before jumping into the technical part, and playing with the settings of your device, check the CDs that you are playing.

Since the CD you are trying to play can be dirty or bad, check your drive with more than one CD or Blu-ray disc. If none of the CDs work, then you need to clean your CD drive.

Or, follow the methods given below.

Method 1 – Run Hardware and Devices Troubleshooter

If you haven’t upgraded to Windows 10, then here is the first thing that you can do to fix the CD/ DVD not recognized by Windows.

Step 1 – Open Control Panel by searching it in the Windows Search feature.

Windows 10 Control Panel

Step 2 – Click on the Troubleshooting option.

Windows Troubleshooting option

Step 3 – Click on the View all option from the left navigation pane.

Step 4 – Next run the “Troubleshooter for hardware device option.” Follow the on-screen instructions and wait till the process completes.

Troubleshoot Hardware and Devices

If this tool does not work, then move to the next one.

Method 2 – Rollback DVD Drive Drivers

Another way to make your DVD player get back to working is by rolling back the CD or DVD drives.

Step 1 – Open the Run dialog box by pressing the Windows icon Key + R at the same time. Enter devmgmt.msc and press the Enter key.

Device Manager command

Step 2 – Now locate the CD/DVD- ROM Drives and expand them.

Step 3 – Right-click on your CD/DVD drive and then choose Properties.

Step 4 – In the new window that happens, open the Driver tab.

Step 5 – Select the Roll Back Driver option. Then wait till the driver gets rolled back.

Roll Back Driver

Close the Device Manager window. Now restart your system and try playing a video to check the issue.

Method 3 – Enable the CD/DVD Disk Drive

Enabling the DVD drive after disabling it once can be a good workaround. Follow the given instructions to do it –

Step 1 – Open Device Manager by running the devmgmt.msc command.

Device Manager run command

Step 2 – Expand the DVD/CD-ROM Drives option.

Step 3 – Right click on your device and select the Disable option.

Disable CD/DVD driver

Step 4 – Wait for a few seconds and then again right click on your device. Choose the Enable device option.

Enable CD/DVD Driver

Make sure you reboot your PC after making the above changes. This should probably fix the CD or DVD player not reading discs on Windows.

Method 4 – Uninstall CD or DVD Driver

If disabling doesn’t do the trick, then try uninstalling the CD or DVD driver to resolve the issue.

Step 1 – Follow the steps given below to reach Device Manager.

Step 2 – Then right click on your CD/DVD device, and then click on the Uninstall option.

Uninstall CD DVD Driver

Again restart your system to save the changes. Once your system starts again, the drivers will be installed automatically. Installing the latest chipset driver can do the trick.

Check if the issue has been resolved, if not then hop on to the next method.

Method 5 – Edit Windows Registry

Making a few changes to the Windows 10 registry can restore functionality. But create a backup of the registry and system restore file, in case any issue CD’s occurs.

Step 1 – Open the Run dialog box. And run the command regedit.

Windows registry command

Step 2 – Now navigate to the following key.


Edit Windows Registry key

Step 3 – From the right pane go to UpperFilters and LowerFilters. And delete the specified entries.

Delete Windows Registry Key

Step 4 – Close the window. And restart your system.

You can also try to add the Registry subkey if needed.

Bonus Tip –

If none of the methods mentioned above work, here are a few more ways to resolve it.

  • Make sure that the cables of the CD ROMs are connected properly.
  • Update your firmware, if needed.
  • Restore your Windows device to factory default.
  • Sometimes a corrupt program running in the background can also be causing the error, so test CD Rom in Safe mode.
  • Go for BIOS updates of your system, however, be careful with the BIOS Setting as the slightest mistake can cause permanent damage.
  • Enable the Autoplay feature so that the CD video files start playing automatically.
  • Lastly, create a Registry subkey if nothing works.


The CD/ DVD Player not reading disc on Windows can put you in a spot, especially when you need it the most.

There can be various reasons that lead to the occurrence of the problem. Both hardware and software issues can affect the performance of the DVD Player.

The methods mentioned in this article can help you resolve the error. However, sometimes it is a hardware issue from the manufacturer’s end, and so you can always contact the experts.

We hope this article helps you fix DVD Player not reading disc on Windows issue successfully.

In case of any other query, connect with us in the comment section.

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