What is a fonicle?
How much does it cost?
Can I get color?
What languages do we support?
Can I remove specific updates?
What are the book specifications?
What is the minimum number of updates I need?
Which pictures are printed?
Which replies are printed?
Do you offer discounts for bulk orders?
My ebook is taking too long to convert
Can I track my order? 
What's the difference between the book and the eBook design? 
I'm not getting all my updates

What is a fonicle?
A fonicle is a book created from your status updates and photos. It doesn't include your posts on other user's walls or photos. See pictures here.

How much does it cost?
See the pricing page here.   

Can I get color?
  Yes

What languages do we support?
  Dates will always be in English (we may change this later on). We'll try our best to get any language you submit working. English, French, Spanish, Russian, German, Japanese and Arabic are among languages we've printed so far.

Can I remove specific updates?
  You can remove updates that include specific words and phrases using the "Remove updates with" option.  

What are the book specifications?  
  Color covers with black and white pages. 5.5" width x 8.5" height or 5.833" x 8.264" depending on your order. We print as many status updates and photos as we can access that are under the page limit of 740pages. Facebook currently allows us access to status updates starting from June 2009, photos are not limited by this date so we should be able to access all photos. Updates are in chronological order starting from your oldest we can access.

What is the minimum number of updates I need?
  You need at least 1 update to create a fonicle. Book sizes start at 32 pages. If you have less updates than can fill up 32 pages, blank pages will be added after your tweets. You can estimate about 8 updates or 2 photos per page.

Which pictures are printed?
If you choose to include pictures we will include photos in your albums. We will not include other facebook user's photos that you have been tagged in.
 
Which replies are printed?
  If you choose to include replies we will include other users replies to your updates and photos. This does not include your replies to other users statuses and photos.  

Do you offer discounts for bulk orders?
  Yes, Just send us an email at sales@fonicle.com

My ebook is taking too long to convert

With our current resources we can only convert a limited number of eBooks everyday. Printed book orders are given priority. 
If conversion is taking too long we either have too many books to convert or there was a problem in conversion. If it's been over 2 days you can try creating another fonicle.

Can I track my order?

We don't have tracking on the lower speed shipping options. Select a shipping option that includes the word tracking to track packages.

Whats the difference between the book and the eBook design?

The design of the eBook is a little lower quality than the book and includes the fonicle.com link on every page.

I'm not getting all my updates

It maybe a temporary issue with facebook. You can either try again later or contact us and we'll look into it.